LeoVegas problems to log in – Try these solutions
Having issues logging in to your LeoVegas account? It can be frustrating typing in the password that you know should work but to no avail. When this happens, there are some measures you can try. Check through the following tips to work out if the problem is with LeoVegas or with something else.
1.Check Your Login Details
Probably not want you want to hear, but let’s start at the beginning. Many people now have more than one email account to there name. At some point, this can get confusing as we scramble to remember which email address we used where. The two ways to resolve this are:
- Try to login to LeoVegas with your other email address.
- Search your inbox for a confirmation email or newsletter from LeoVegas.
If there is no mention of LeoVegas in any of your email accounts, double-check you are at the right site. It happens!
2. Refresh Your Cache
The IT department would tell you to restart your computer or clear your cookies. They are rarely wrong so let’s heed their advice.
Occasionally, when a website has been updated your browser will still redirect to the version it knows. To prevent this, open LeoVegas in your browser and press the ctrl and F5 buttons together. This should force your browser to reload the website in which case it will load all updates. Alternatively, clear the cookies and refresh the cache in the settings of your browser.
3. Check If The Site Is Down Or Blocked
On occasion, websites can be blocked. Being blocked is a cause for concern as it is, more often than not, a security issue. That said, it can also mean that a casino site has been blocked in error by your internet service providers (ISP). This can happen when filters are switched on to prevent children from seeing harmful websites. Sometimes casino sites get caught in these filters by error.
Is it blocked?
Sites like Blocked.Org.UK can tell you if a site is blocked in general. If you suspect a site is only blocked on your computer, create a short URL in a tool like bit.ly and paste that into your browser. If this works, it is your ISP that has blocked the site.
Is it down?
Being down on the other hand is most likely a technical glitch being experienced by the casino website provider. To check if a website is down, try IsUp.me or websitedown.info. Both sites will tell you in seconds if a site is down. All you need to do is provide the casino website address.
4. Contact LeoVegas Customer Service
Do you know how some people will just ask for direction straight away when they are lost? That approach could have you logged into LeoVegas quicker than any other solution. Most casino sites have a live chat customer service feature available. Worse case scenario you will need to email customer service.
When you make contact, give the name and email address that you signed up with. Never give your password details or credit card details. The LeoVegas’ customer service team should be able to help you log back in no time.
5. Has Your Account Been Barred?
Casino sites are sticklers for rules and compliance. In the instance that a user has not sent correct verification details or updated ID, they might be temporarily barred.
The easiest way to check if your account has been barred, temporarily or otherwise, is to check your email. No account would be barred from a casino site without receiving a written warning or information request. Remember to check in your spam folders.
If you believe you have been barred incorrectly, you will need to make direct contact to appeal the decision.
6. If Nothing Else Work
When all else fails, look at the possibility of trying a LeoVegas alternative. Being a new player on a different casino site could mean you get cash bonuses to play with. Look for a site that has similar games to the ones you like to play the most.
There are hundreds of high end online casinos available that have games for every kind of player. Whether you are a slots fan, live casino gambler, or a dab hand at poker, you are guaranteed to find another casino you like.
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